Question 1

How long does a grooming session take?

Accepted Answer

Most sessions take 1-2 hours depending on your dog's size, coat type, and the package you choose. We never rush — your pup gets all the time they need!

Question 2

Do I need to be home during the appointment?

Accepted Answer

We recommend being home, but you don't need to be right there. As long as we can safely access your dog and have your contact info, you're good!

Question 3

What breeds do you groom?

Accepted Answer

We groom all breeds and sizes! From tiny Yorkies to giant Great Danes, every dog is welcome at Floof!

Question 4

Is my dog safe in the mobile van?

Accepted Answer

Absolutely! Our van is climate-controlled, fully equipped with professional grooming tools, and designed for your pet's comfort and safety.

Question 5

What if my dog is anxious or has special needs?

Accepted Answer

We specialize in gentle, patient grooming. Let us know about any special needs or anxieties when you book, and we'll make sure your pup has a calm, positive experience.

Question 6

How do I cancel or reschedule?

Accepted Answer

We ask for at least 24 hours notice for cancellations or reschedules. You can manage your appointment through our booking system or call us directly.

Common Questions