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PRIVACY POLICY

Last Updated: July 2026

Floof Mobile Pet Spa LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our instant quote tool, or engage with our text messaging (SMS) and email marketing campaigns.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or provide us with your information.

1. INFORMATION WE COLLECT

We collect information about you in a variety of ways. The information we may collect on the website includes:

  • Personal Data: Personally identifiable information, such as your name, email address, phone number, and physical address, which you voluntarily give to us when you request an instant quote or sign up for our newsletter.

  • Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, and access times.

2. HOW WE USE YOUR INFORMATION

Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

  • Generate and deliver your custom instant quote.

  • Send you follow-up emails and SMS text messages regarding your quote and our services.

  • Deliver our email newsletter (which you can opt out of at any time).

  • Administer promotions or welcome gifts (such as our $25 new customer offer).

  • Optimize our website performance and track lead data internally via secure sheets.

3. THIRD-PARTY DATA HANDLING & INTEGRATIONS

We use trusted third-party services to automate our business operations and provide our services to you. Your data is routed through the following systems:

  • CRM & Email Marketing: We use ActiveCampaign to manage our email drip campaigns and bi-monthly newsletters.

  • Data Management: Lead information is safely compiled in Google Sheets for internal record-keeping.

  • Workflow Automation: We use Zapier to securely bridge and transmit data between our website forms, Google Sheets, and ActiveCampaign.

4. SMS TEXT MESSAGING EXTRA PRIVACY PROTECTION

We value your privacy and the security of your mobile data.

No mobile information or text messaging originator opt-in data will be shared with or sold to third parties or affiliates for marketing or promotional purposes.

Your consent to receive text messages is completely separate from any other consent or data-sharing practices. We may share data with our dedicated text messaging provider (such as ActiveCampaign/Twilio) solely for the purpose of transmitting and delivering our text messages to you. All other categories of data sharing exclude text messaging opt-in data.

5. OPTING OUT OF COMMUNICATIONS

You have total control over how and when you hear from us:

  • Email Marketing & Newsletters: You can opt out of our email drip campaigns or newsletters at any time by clicking the "Unsubscribe" link at the bottom of any email we send.

  • SMS Text Messaging: You can opt out of receiving text messages at any time by replying STOP to any text message you receive from us. After you send the message "STOP", we will send you an SMS message to confirm that you have been unsubscribed.

6. SECURITY OF YOUR DATA

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

 

7. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Floof Mobile Pet Spa LLC

hello@floofpetspa.com

(303) 578-6321

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